FAQs about the "Be Sharp Be Elite Promotion"

• When does the promotion start and end?

The promotional period is for TVs purchased from 1st October 2009 to 31st December 2009

• How do I claim the bonus gift?

Redemption via online registration. Please visit www.sharp.net.au and follow the prompts to the promotional page

• What is the promotion?

Purchase one of the specified Sharp LCD TVs and receive a bonus Xbox 360 Elite plus 4 games, by redemption from Sharp

• What are the specified Sharp LCD TVs?

LC40LE700X	LC40LB700X	LC42D77X	LC46D77X	LC52D77X	LC65RX1X

• What is the RRP of the bonus gift?

RRP $749 (based on Microsoft September 09 pricing)

• Where is the serial number located?

The serial number is located on the back of the LCD panel.

• What is included in Xbox 360 Elite box?

Xbox console with 120GB HD, 1 wireless controller, Headset, Network cable, Silver Xbox Live membership and 1 month free Xbox Live Gold Membership and 4 premium Games.

• What are the games?

Halo 3 ODST, Lego Batman, Pure and Shadowrun

• Is this Promotion available for all retailers?

Only for Participating retailers

• Who are the participating retailers?

Participating retailers are identified by the presence of promotional material for this gift offer at the point of sale (shop), or in advertising material (such as press, TV or catalogue)

• What does the $25 shipping and handling fee cover and how do I pay it?

The fee of $25 covers the cost associated in processing, validating and shipping the gift. It is paid via Credit card at the time of online registration of the claim.

• What do I have to do after completing the online registration form?

Print out a copy of the completed claim, attach a legible photocopy of your purchase receipt or docket and send it to "Be Sharp Be Elite" Gift offer, Locked bag 90, North Ryde NSW 1670 for validation

• How long do I have to wait before receiving my gift?

Please allow 30 days after the copy of the purchase receipt and the completed claim form has been received by the promoter

• How do I check the status of my claim?

Visit www.sharp.net.au, follow the prompt and use the unique code tracking number and your surname to track your claim status

• Are multiple claims per individual permitted?

Yes, subject to only 1 claim per specified product purchase, and each claim must be submitted separately and in accordance with claim requirements

• If I have multiple claims, do I have to pay $25 for each claim?

Yes, $25 Shipping and handling fee applies to each claim you register.

• Are we honouring backorders?

Yes, providing the consumer has paid in full for the specified product during the promotional period.

• Can I claim the bonus gift when the purchase of the specified product is still in backorder?

No, you can only claim the bonus gift once the retailer has supplied your specified product

• What should I do if I have a problem with the Xbox received via this promotion?

Please contact Microsoft. Details can be found at www.xbox.com/support or phone 1800 555 741 for troubleshooting, customer support assistance or any other queries relating to Xbox 360 Elite.

• Where can I find a complete Terms and Conditions for this promotion?

Visit www.sharp.net.au and follow the prompts to the promotional Terms and Conditions page