Photovoltaic Module

Warranty Statement - Photovoltaic Module

This Sharp product is warranted against faults in material and manufacture for the period as stated in the table below.

If service is required during the warranty period, please contact your nearest Sharp Approved Service Centre. These repairs would be carried out at no charge to the owner, subject to the conditions specified herein.

This warranty does not extend to defects or injuries caused by or resulting from causes not attributable to faulty parts or the manufacture of the product, including but not limited to, defect or injury caused by or resulting from misuse, abuse, neglect, lack of maintenance, improper installation, accidental damage, improper voltage, liquid spillage, vermin infestation, software, or any alterations made to the product which are not authorised by Sharp.

Please retain your sales documentation, as this should be produced to validate a warranty claim. This warranty is in addition to and in no way limits, varies or excludes any implied rights and remedies under any relevant legislation in the country of sale. 

This warranty does not cover transportation to and from the Sharp Approved Service Centre. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. The repair of your goods may result in the loss of user generated data, please ensure that you have saved this data elsewhere prior to repair.

Australian customers: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The criteria of a major failure is defined in the Australian Consumer Law. Should you require any assistance with a major failure please contact Sharp Customer Care.
Output Power Warranty. Sharp warrants that if the photovoltaic module produces a power output* of less than 90% of the minimum power output specified in Sharp’s written specifications during the first ten (10) years, or less than 80% during the period of twenty five (25) years from the date of original purchase and that the power output loss is due to faults in materials or manufacture, then Sharp, will repair, replace or augment the module to bring the aggregate power output to the warranted percentage of specified minimum power output.
*Rated power output is determined, as a standard, under the test condition of cell temperature of 25 degrees Celsius and irradiance of 1000W per square metre and AM-1.5 spectrum.

WARRANTY PERIODS

Solar Module/ Panel12 months

IMPORTANT NOTICE: This warranty applies only to products sold in Australia & New Zealand